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Route #4 · Automation

Supplier-Email Triage

Automate one expensive manual workflow end to end — the inbox sorts, extracts, and routes itself; your team only touches the exceptions.

DEMO — synthetic data
The problem

Supplier emails — quotes, confirmations, backorders, price changes — pile into one inbox. Someone reads each, works out the intent, updates the system, and replies. It's hours a day of expensive manual routing.

What the automation does

Reads every inbound supplier email, classifies intent, extracts the data, drafts the reply, and routes only exceptions to a human. Here: 10 of 12 auto-handled (83%), 11.5 hrs/week saved.

Hours / week saved
11.5
vs. manual sort + key-in
Emails auto-handled
10 / 12
83% no human touch
Avg. confidence
86%
across classified mail
Escalations
2
< 70% → human folder

Shared supplier inbox

Extraction & routing

✉
Select an email to see the extracted fields and the trigger → process → output pipeline.

Classification mix

12 synthetic emails this run, by auto-label.

Triage config

CATEGORIES=quote,purchase_order,invoice,stock,spam
EXTRACT_FIELDS=supplier,sku,qty,unit_price,due_date
OUTPUT=catalog + purchase_orders
CONFIDENCE_ESCALATE=0.70

Email-triage ROI — drag in real numbers

$0
labor saved / year
Illustrative — conservative inputs.